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Statement from Jack M. Greenberg FBI Arrests Suspected Criminal Ring Charged
With Stealing High Level McDonald's Game Prizes
Today's arrests are a powerful reminder that McDonald's will never let
anything get between us and our customers. Customer confidence is at the very
heart of McDonald's business.
When the FBI first contacted us, we were shocked and stunned. However, we
agreed immediately to cooperate fully with the FBI in an effort to ensure our
customer interests were protected. And today, we're pleased to see this
objective accomplished. We are proud of the role McDonald's played in this
investigation, and pleased that no McDonald's employees were involved in any
way. The FBI has made it clear that McDonald's was betrayed by a long-time
supplier in a highly sophisticated inside game of fraud and deception. We are
delighted that the perpetrators were arrested today.
On behalf of McDonald's, our franchisees, employees and customers, we want to
thank the FBI, the U.S. Attorney's Office, and the Department of Justice for
their extraordinary work. In piecing together this challenging case, this
federal law enforcement team has earned our heartfelt thanks for the arrest of
this criminal ring. Moreover, we recognize that this investigation is ongoing,
and McDonald's has pledged its continued cooperation and support to the FBI's
efforts.
Let me underscore one important point. Millions of McDonald's customers
legitimately won prizes over the years, from free food and drinks to cash and
merchandise. We now know, however, that this criminal enterprise has been
charged with stealing many of the highest value prizes from our customers…and
that is completely unacceptable. To right this wrong, we are announcing today
the opportunity for McDonald's customers to win prizes valued at $10 million
between August 30 through September 3 in a McDonald's Instant Give-Away.
McDonald's is committed to giving our customers a chance to win every dollar
that has been stolen by this criminal ring. This initial $10 million give-away
is the first important step towards fulfilling this commitment. When the FBI
concludes its investigation and ultimately determines the total amount stolen,
we will announce plans to give our customers an opportunity to win any
additional dollars taken.
Finally, we want to emphasize again that McDonald's will do whatever it takes
to ensure the integrity of our brand, our restaurants and the trust of our
customers.
Chairman and Chief Executive Officer, McDonald's Corporation
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